Shipping Policy
FREE shipping: All orders over $49 dollars (excluding any tax, promotions & discounts)
|
Order Amount |
Shipping Fee |
|
0—$24.99 |
$6.99 |
|
$25—$48.99 |
$4.99 |
- Most orders are shipped within 48 business hours (excluding weekends and holidays), and you will receive an email with tracking information once the order is shipped.
- You can track your package by thetracking number.(If you don't receive the tracking number, you can email our customer service team —cs@ckeep.com)
- Shipping details please check the following table.
|
Rejion |
Processing Time |
Delivery Time |
|
US |
1-2 Business Days |
3-4 Business Days |
|
UK |
1-2 Business Days |
3-4 Business Days |
|
CA |
1-2 Business Days |
3-4 Business Days |
|
DE |
1-2 Business Days |
3-4 Business Days |
|
JP |
1-2 Business Days |
4-6 Business Days |
|
Other Countries |
1-2 Business Days |
4-15 Business Days |
NOTE:
- Delivery Time does not include the processing time required to process your order from the date your order is placed.
- Make sure to confirm your shipping address before and after your order is placed, as a later change of address may incur additional charges,unable to change address or refund.
- Unless there are special circumstances, we will not delay the delivery, you can receive your beloved products as soon as possible, but if there are special circumstances, we will send you an email notification and give compensation for delayed delivery to make up for it our fault.
- To receive the notice from us, please make sure your e-mail or phone number is correct and available.
Generally, we can only update your shipping address before shipment. To ensure that your package can be properly delivered, please ensure that your address is complete and correct with all information including apartment/suite/room/TEL numbers.
If you need to change the address on the day of placing the order, you can contact us, we will reply to you according to the situation, whether it can be changed.
Here is the email address: cs@ckeep.com